The program, which includes Chronic Care Management and Behavioral Health Integration, gives eligible patients who elect to enroll a dedicated care manager between visits, inside a practice where primary care, mental health care and recovery care share one team.
-- FOR IMMEDIATE RELEASE
CHARLESTON, S.C., Nov. 6, 2026 — Hope Integrative Medicine, an evidence-based allopathic adult medical practice in the West Ashley area of Charleston, today announced the launch of its care coordination program, which includes Chronic Care Management and Behavioral Health Integration, extending its integrated care model beyond the exam room and into the weeks between appointments.
A care coordinator at Hope Integrative Medicine in West Ashley, Charleston, keeps patients' care on track between visits
Chronic conditions do not fit neatly into scheduled appointments. High blood pressure, diabetes, depression, anxiety and recovery from addiction are lived with every day, while most outpatient care is still built around the visit. The program pairs eligible patients who elect to enroll with a dedicated care manager who works throughout the month with the patient's provider and the specialists involved in their care: following up on symptoms and results, keeping medication lists and care plans current, and giving patients streamlined access between visits to someone who already knows their care and where it currently stands.
The program builds on what sets the practice apart. At Hope Integrative Medicine, primary care, mental and behavioral health care, and addiction medicine and recovery care are delivered by one clinical team working from one chart. Some patients come only for primary care, some for mental health care or recovery care, and others receive care from all three. A patient managing blood pressure, depression and recovery at the same time does not need three practices, three intake processes and three separate plans. The care manager, the primary care provider and the behavioral health clinicians already work side by side, and the care manager also coordinates with the patient's outside specialists and other providers on the patient's behalf. Patients are no longer left on their own trying to keep every provider informed and on the same page.
“Chronic conditions don't keep office hours,” said a company spokesperson. “Our patients live with them every day, and their care should reflect that. Coordinating care between visits, inside a practice where medical care, mental health care and recovery care already share one team and one chart, is what truly integrated care should look like.”
The approach rests on a substantial body of evidence. In the IMPACT trial, published in JAMA in 2002, 45 percent of older adults with depression who received collaborative care, the model behind Behavioral Health Integration, had at least a 50 percent reduction in symptoms after 12 months, compared with 19 percent in usual care. A Cochrane review of collaborative care found it is associated with significant improvement in depression and anxiety outcomes compared with usual care. An independent evaluation of Medicare's Chronic Care Management services, commissioned by the Centers for Medicare and Medicaid Services, reported slower growth in hospitalizations, emergency department visits and Medicare spending among participating patients compared with similar patients.
Medicare, some commercial plans and some Marketplace plans cover these services for eligible patients who elect to enroll, and coverage and coinsurance vary by plan. Current patients can ask about enrolling at their next visit, by message or by phone. People who are new to the practice can request an appointment at hopeintegrativemed.com.
About Hope Integrative Medicine
Hope Integrative Medicine is an evidence-based allopathic adult medical practice offering integrated primary care, mental and behavioral health care, and addiction medicine and recovery care through one clinical team and one chart, in person in West Ashley and by telehealth across South Carolina. It is located at 1064 Gardner Road, Suite 215, Charleston, SC 29407. Phone: 843-737-0312. Website: hopeintegrativemed.com. Find us on Google Maps.
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Kassi Goodman, PhD, LPC
Hope Integrative Medicine
843-737-0312
[email protected]
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Contact Info:
Name: Kassi Goodman, PhD, LPC
Email: Send Email
Organization: Hope Integrative Medicine
Address: 1064 Gardner Road, Suite 215, Charleston, SC 29407
Phone: 843-737-0312
Website: https://hopeintegrativemed.com
Release ID: 89208845
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